At the time of deposit, the parcel will be opened and inspected in front of the sender, so permission must be given.
When weighing a parcel kg, it will be set as 1 kg if it exceeds 0.1 kg.
As a shipper, you can put it in the cartoon boxes and deliver it according to your own plan, and if you need packing, you can buy and deliver it at Cargo.
Electronic items Phone, Laptop, TV ep: Cargo Fee + tax 5% must be paid.
For those who want to ship with insurance, they can purchase insurance and ship, and if lost or damaged, they will be 100% responsible.
Fragile parcels can be delivered by the company and will not be held responsible for damage. (The sender must pack it carefully)
In the event of damage to parcels that have not been insured, you will only receive 3 times the amount of cargo price. If the value of the item is less than the cargo amount, only the full value of the item will be received.
When the delivery arrives, please open and inspect your parcel for damage before delivery. Take a photo, video record. Only damage that occurs during such inspection will be eligible for the refund process of the cargo. Without such inspection, we cannot be held responsible for damages that occur after delivery.
We cannot be held responsible for damages caused by natural disasters/wars.
Destruction of delivered items due to various custom rules of the relevant government customs. saving In the event of a return, the value of the product + cargo will not be refundable regardless of the company.
The customs of the relevant country's government contacted the recipient by phone/email, the reasons for ordering the parcel, and Asking about ingredients; Taxes are often asked to pay taxes. Those contents are not related to Fox Company and only related to the recipient of the parcel and the recipient's reply; Tax payments must be made.
Wrong recipient address or address changes; Delays in delivery caused by unanswered calls may take longer than normal and are at the recipient's discretion.
Items that are not legally exempt Items that are not allowed to be transported according to the existing laws of the country are not allowed to be carried at all (absolutely).
If it is concealed, Fox Express is not involved and only the shipper and recipient will be prosecuted according to existing laws.
Please be informed that if you ship with Fox Express, you will be deemed to have accepted all of the above cargo terms and conditions.