FoxExpress collects users’ phone numbers, email addresses, and delivery addresses to register and identify users, arrange deliveries, communicate about shipments, and help investigate suspected unlawful activity involving our services.
We store personal information on our secured servers. Connections between our app and servers are protected using HTTPS with SSL/TLS encryption to protect data during transmission.
Access to personal information through our admin panel is restricted to authorized staff using role-based access controls. Staff can access personal information only according to the permissions assigned to their roles.
We share personal information with our partner carriers only as needed to arrange and complete deliveries. This may include contact details and delivery addresses.
FoxExpress retains users’ personal information unless and until they request its deletion. We do not apply a fixed retention period.
Users may request deletion of their personal information at any time by contacting foxexpressmm@gmail.com, the FoxExpress hotline, or our official social media support channels.
For questions about this Privacy Policy or requests concerning your personal information, please contact foxexpressmm@gmail.com, the FoxExpress hotline, or our official social media support channels.